Return Policy

Refund and Returns


If you wish to return or exchange your product, simply send us an email at sales@heating-center.com . We will do our best to resolve the situation as fast as possible

Heating-Center reserves the right to cancel any orders for products in which either the items are no longer available or discontinued. On items in which the pricing was listed incorrectly online due to an error, we will contact the customer with the corrected price. Heating-Center will NOT honor orders at the incorrect "error" prices

  • If an item defective and you wish to exchange it you must contact us within 60 days of receiving item.
  • Any return initiated by the customer that is not defective or an incorrect product is subject to a 25% restocking fee.
  • Goods returned must be new, in original packaging, unused and in resalable condition and are subject to inspection
  • All warranties are subject to factory approval
  • All returns and exchanges require a Return Material Authorization (RMA) number to be issued. Contact us to receive an RMA number prior to returning any items. Items without RMA numbers will not be accepted for return. RMA numbers are only valid for 30 days from the issue date. Heating-Center may require further information to authorize a return.
  • The customer is responsible for all return shipping costs on items being returned or exchanged.